Calling all Heroes!! Are you looking for that perfect part-time position in a growing, dynamic Call Center?
Then don't miss your chance to join our nationally recognized company, as a Customer Service Representative (aka HERO). Our National Call Center is a powerful team of individuals who are making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage "Like it never even happened"!
We're seeking someone who is great on the phone, that's where you'll do most of your work, and who is a serious multi-tasker. If you are skilled at working between multiple computer screens and have excellent interpersonal skills, then you'll thrive in this structured work environment. Our idea of the ultimate candidate is one who is proactive, experienced, truly enjoys providing superior service, and loves being a part of a team. Are you highly dependable and super excited about routinely exceeding expectations? Then YOU may be our perfect HERO!
As a valued Lemonwebtech Industries, Inc. employee, you'll be part of a stable, growing company offering state-of-the-art customer service and products throughout the United States and within an excellent working environment. Also, we will surround you with a dynamic atmosphere that fosters career achievement, which could lead you from being a regular HERO into Super HERO status. Many of our part-time positions have turned into full-time opportunities!
We are looking forward to supporting you in your heroic journey with us!
Note: please complete the application on a regular PC. Mobile applications are not providing accurate and complete information needed to determine qualification
*Work Schedule #1:
Sunday, Monday, and Friday
7:30 a.m. - 5:30 p.m. (27 hours/week)
OR
*Work Schedule #2:
Sunday, Monday, and Friday
9 a.m. - 7 p.m. (27 hours/week)
*Please note that schedule flexibility and holiday work are required and shift assignments are subject to change for business needs.
Position Requirements
Minimum Requirements Include:
HSD/GED; college is a plus.
1 + year(s) of great customer service experience, Call Center experience preferred.
Outstanding written and verbal communication skills including proper pronunciation, grammar and a consistently courteous and professional tone of voice at all times.
Possess polite and confident, excellent customer service skills, including listening and questioning.
Adaptable to remain calm and reasonable amidst tense or stressful situations.
Excellent organizational skills and strong attention to detail.
Ability to multi-task.
Capability to work in a fast paced, team oriented office environment.
PC skills in multi-screen/task environment.
Microsoft Office 2007/2010 experience (i.e.: Outlook).
Type at least 40+wpm (must pass proficiency pre-assessments).
Must be willing to work some overtime and/or during your "off" days during storm events or times when more help is needed, as well as some holiday work.
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